******ION BY ADH

Here i was thinking Samsung has great service and that they offer the free screen service as they are sure their products will hardly fail them. Guess what its the opposite. They actually sell you ****py phones so that you can take it to their so called repair only to ****** more money from you. I sent my phone for repairs. 4 days later i checked the progress i was told the screen was fixed and its at the last stage quality control. I was elated, only to be phoneless a week later. So i called again to make another enquiry guess what some invoice had cropped out of nowhere for 900 and odd. They had not sent it to me yet somehow expected that i pay for it. On that day it was then sent through. I then asked them how did they fix my phone if their terms and conditions relay that they wont fix it if there are other problems if i dont pay. Now they have fixed my phone they claim it was broken and they will return my broken screen. How convenient. I hope they can resolve this nonsense as none of it makes sense. To me it sounds like lies unless someone fiddled with my phone.