NY
Nick Y

1 reviews | Active since Jan 2019

10 Jan 2019, 16:22

EXTEMELY disappointed

It appears to me as if once you have signed up that is where there interest ends, false promises and a complete lack of interest in the clients needs. It is very difficult to get hold of anyone who will provide assistance when is it needed.

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply11 Jan 2019, 10:26
Official
Good day 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 
Regards,
SamsungSA:^LZ
Samsung South Africa
Samsung South Africa's reply11 Jan 2019, 10:30
Official
Good day Nick
Herewith your reference number:    
***
Regards,
SamsungSA:^LZ