1 reviews | Active since Nov 2016

03 May 2017, 10:32

Expensive fridge with too many problems

<p>I am a big Samsung fan. Only use Samsung. My fridge is just over 3 years old now. Has given nothing but problems. Within one month we we're given a new fridge because of problems. Within 2 years we have had to have it repaired and now the last year it is leaking water out the bottom and we have to put a towel down to soak it up and we get told it's because of the climate. I won't stand for this nonsense. I have just renovated my kitchen and have a beautiful kitchen with a stunning double door silver Samsung fridge that needs a towl because it's leaking. Not only is it embarrassing but it's unacceptable. Samsung must come to the party and sort it out</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply03 May 2017, 16:51
Official

This is to acknowledge receipt of your complaint.

kindly note your query has been escalated to our Voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA