Expected more....

Let me start by saying I was a loyal samsung user, after this experience... Well it will be phased out.

My double door samsung fridge's compressor went during a move to a new house.

I contacted samsung who came by 6 days later on the 2017-12-06 to repair the fridge, where i was told my compressor is broken and I will need a new one. I will be contacted in about a week for the repairs.

2017-12-11 I am contacted for the repairs I figure fantastic 2 days early this is great service, they tell me there is a call out fee of 550 which must be paid cash.

At the time I am not worried, my fridge is going to start working again. I get there they look at the fridge and tell me my compressor is broken and i will need a new one.

This is where i could get angry but lets leave it here...