1 reviews | Active since Jul 2018
Exorbitant prices
Samsung ,Note 4 Recently I have been having issues with my Samsung note 4,which reboots, and lags. Phone freezes from one app to the other. I had taken the phone to Samsung Richards bay for an assessment. The young lady was very polite and friendly,after leaving the phone overnight for software update, I was told the phone needed a new mother board.upon enquiring how much I am told in the region of R5500. To start off the phone is not even worth the price, it would cost me cheaper to purchase a new phone.Samsung prices are rather exorbitant.
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This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^MS