JP
Juan P
1 reviews | Active since Dec 2009
25 Jan 2016, 11:21
Exchange Faulty TV
I have a 55\ curved SUHD tv. UserElectronics approved the exchange. Now Samsung is delaying the process. The exchange department is "awaiting approval\"" and this seems to be taking some time. Meanwhile I spent R45 000 on a TV which is not working as it should?<br> Exchange number 12101<br> Ref number ***"""
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
25 Jan 2016, 12:01Hello fastaone,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
Samsung South Africa's reply25 Jan 2016, 12:01
Official
Hello fastaone,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A