AT
Asthira T
1 reviews | Active since Feb 2020
11 Nov 2020, 13:49
Exceptionally dissatisfied
I have purchased a Samsung Note 20. I submitted a claim for the 32 inch HDTV that was part of the promotion. I have not received any feedback yet since 25th September 2020. I've called the Samsung call center over 15 calls were made with no definitive feedback.
Reference number 36HYIKI2N
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
11 Nov 2020, 13:57Good day, Asthira
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
SS
Samsung South Africa's reply11 Nov 2020, 13:57
Official
Good day, Asthira
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
SS
Samsung South Africa's replyOfficial
12 Nov 2020, 08:45Good Morning Asthira,
We have noted your concerns and we are currently investigating the matter further. ^NM
We have noted your concerns and we are currently investigating the matter further. ^NM
Samsung South Africa's reply12 Nov 2020, 08:45
Official
Good Morning Asthira,
We have noted your concerns and we are currently investigating the matter further. ^NM
We have noted your concerns and we are currently investigating the matter further. ^NM