Exceptional service from Samsung service desk

I took my Note 3 in for repairs. Screen needed to be replaced and it was my second one. I was attended to by Sipho who booked my device in. He was very polite and notified me of all I would need to know eg if my repairs were not all covered by warranty, I'd be called to accept/reject a quote prior to any work being done. He also indicated that I should expect my device in 3 days time as he wasn't certain if they had stock or not. I received sms and email notifications of my device submission which included a reference number. Less than an hour later, I received a second notification telling me my device was ready for collection! Naturally, I thought there had been a mistake so I called, quoted my ref number and indeed! My phone was ready for collection! 3 days turned less than an hour! I'm BEYOND impressed with the service level. I have NEVER encountered such pleasant service and experience EVER! Got my phone back with everything looking brand spanking new. No data was lost on my phone either. Thank you Samsung Sandton City, thank you Sipho! I'm very well pleased and Samsung has my unquestionable loyalty!