DN
Desegan N

1 reviews | Active since Nov 2020

27 Feb 2021, 13:52

Excellent workmanship and customer service.

I have been having a problem with my brand new 70 inch Samsung Smart Tv, I contacted Makro who referred my compliant to Samsung. Samsung Electronics Durban sent out Mr Nathi Mhlongo and another guy who arrived early and provided excellent workmanship which really impressed me. Mr Mhlongo knew alot and was very helpful in explaining in detail questions i asked him regarding my smart tv. On completing and fixing my smart tv Mr Mhlongo made sure my tv room was neat and tidy as it were. Samsung need to treasure Mr Mhlongo since he truly provided excellent customer service and is a true asset to Samsung Electronics repair - Durban.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply27 Feb 2021, 14:00
Official
Good Afternoon Desegan,
 
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

We will share your message with him and the team. 

Kind Regards,
SamsungZA
SS