HP
Hannelie P

1 reviews | Active since Mar 2009

03 Mar 2018, 19:28

Excellent customer service

I would like to thank Najith Ramdass and the rest of the staff at the Samsung Brand Store in Clearwater Mall for the wonderful service I received from them today. I was in the market for a new TV and was turned away by two other stores (Sounds Great and Incredible Connections) in the mall, because I pay my TV licence monthly by debit order and when they checked the SABC's system, it reflected an outstanding balance of R224. I explained to them, as I did to the sales persons at the other two stores, that the balance reduces every month. They immediately contacted the SABC (which neither of the other two stores were prepared to do) and in minutes the problem was sorted and I was able to purchase my TV. You really the meaning of GOOD customer service and you carry your company's brand and name high.

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