HR
Hellen R

1 reviews | Active since Jan 2019

28 Oct 2019, 12:57

Excellent Customer & Claim Support Service

I wish to give my heartfelt appreciation to Samsung Service Center. On 14th October my Samsung 7 exploded from nowhere. I contacted Samsung Center and was assisted by a consultant by the name of Beauty. I had the phone replaced with a Samsung 10 and all happened within 5 days. Thank you so much for everything and i will always recommend Samsung Brand. I also wish to thank Mr.John Houston who assisted to ensure that my claim was resolved efficiently.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Oct 2019, 12:59
Official
Good day Hellen 

Thank you for the positive words and compliment.

Samsung strives to provide quality premium products and excellent after-sales service.

We are glad you have received excellent service!

Regards,

Samsung Team:^LZ