ML
Michael L

1 reviews | Active since Jan 2017

20 Jan 2017, 19:14

Excellent and professional customer service

<p>Called the helpline regarding a problem with my dishwasher. Not only was the women I spoke to professional and understanding, she even offered to get some more information and call me back.</p> <p>Ten minutes later, she did call back and assisted me. Everything was sorted out and the appliance is working.</p> <p>Instead of trying to make money of a service call, she gave me free and VERY helpfull advice.</p> <p>Top notch appliances with the service to match.... Well done!!!</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply21 Jan 2017, 15:23
Official

Dear Valued customer,

we appreciated your feedback and positive words. We value your loyalty and continued support. please note your message will be shared with all relevant parties involved as a sign of encouragement.

Thank you.

Regards SamsungSA