RF
Rudo F
1 reviews | Active since Mar 2009
16 May 2015, 19:29
Excellence
Thank you to one of the greatest teams ever. I brought my phone in for the screen to be repaired, the service starting for the gentleman who booked in the phone to the technician was more that I could have imagined. I had a very terrible experience with the repair centre on 14th Avenue and head office, after this experience I really wish the managers of the two branches I mentioned can go to Woodmead so that they can be taught what customer service is.
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Replies (1)Samsung South Africa's replyOfficial
18 May 2015, 10:36Hello lerato41,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
kind regards
Samsung SA
Samsung South Africa's reply18 May 2015, 10:36
Official
Hello lerato41,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
kind regards
Samsung SA
