SM
Simla M
1 reviews | Active since Jan 2025
13 Mar 2025, 14:25
Error on Samsung members app form
I have unsuccessfully tried to redeem my e voucher from MTN on the Samsung members app. I have recently upgraded to a Galaxy S25 plus from the MTN store. I filled in the form with all fields completed, yet receive an error message requiring all fields with an asterisk to be filled in. No joy
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Samsung South Africa's replyOfficial
13 Mar 2025, 14:39Good day Simla
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply13 Mar 2025, 14:39
Official
Good day Simla
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK