EB
Ewan B

1 reviews | Active since Nov 2009

20 Feb 2017, 12:14

EMTY PROMISES!!

<p>I have a major problem with the Buy&Get promotion from Samsung.</p> <p>I have complaint 4 weeks ago and samsung promised to respond quickly.</p> <p>Its now several weeks and nobody has contacted me.</p> <p>All empty promises.</p> <p>Too big company who harrass their loyal customers!</p> <p> </p> <p>My previous reference number is ********** 572</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply21 Feb 2017, 10:32
Official

Good day Ewan,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind regards,

Samsung SA