1 reviews | Active since Sept 2016
Empty promises
<p>Handed in a S7 cellphone with a cracked screen on 12 September 2016, they promised 3-5 days then it will be fixed, it has now been 2 weeks, and all you get from the consultants is, I'm sorry sir, this is ridiculous and pathetic customer service!!!</p>
Hi Riaan
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Riaan
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team