CM
Cecil M
1 reviews | Active since Oct 2020
27 Oct 2020, 12:07
EISH SAMSUNG
I am not getting anyrelief from my request on the TWO SAMSUNG TV's that stopped working. One stopped working before two years and the other one immediately after two years. I thought the company would try and assist me in the matter but they washed their hands of the matter When I bought the first SAMSUNG TV, I also bought an LG TV. Can you believe that it is still going strong more than FIVE Years later. Amazing
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Samsung South Africa's replyOfficial
27 Oct 2020, 12:10Good Day Cecil,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Regards SamsungZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Regards SamsungZA
NM
Samsung South Africa's reply27 Oct 2020, 12:10
Official
Good Day Cecil,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Regards SamsungZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Regards SamsungZA
NM