Ecobubble washer broken again! Done with SAMSUNG!

Bought an ecobubble 12 kg washer 23/7/2016. It cost R14 750,00 !! One week before the 2 year warranty (2018 ) , the bearings/ gears , bent shaft etc. failed. This took a harrowing almost 2 months to sort out. A loan machine(leaking all over the floor) was finally delivered when the ecobubble was taken for repairs. The communication from Samsung was a nightmare. The machine was returned, working, but now(1 year later) it is pausing constantly, the door mould leaks water, and the drum rotation is making a noise again. I have recalibrated the machine 6 times in 4 hours(just today, this has happened often in the past 2 months).... it still pauses and makes a noise. I was told by a technician, that it happens after power surges or power failures. This machine does it all the time.

In a momentary lapse of reason , we bought a Samsung heatpump dryer 29/12/2018. Seven months later it was not working properly. I informed Hirsch’s and demanded they make it clear to Samsung that We do NOT want the same laborious and frustrating service as before... the dryerR11 700 , was replaced within 2 weeks.... WE COULD NOT BELIEVE OUR LUCK...lets hope it lasts....

Re the ecobubble 12 kg washer that is FAULTY AGAIN! I DO NOT WANT TO HAVE THIS MACHINE REPAIRED NOR DO I WANT A NEW REPLACEMENT OF SAID MACHINE !!! Samsung is Inferior!! We will never buy SAMSUNG AGAIN

I WOULD LIKE A REFUND IN ORDER TO PURCHASE A RELIABLE BRAND