ll
leon.mettler leon.mettler
1 reviews | Active since Jan 2017
03 May 2021, 00:54
Earbuds Pro? Earbuds No..saddened Samsung *****
Guys... earbuds pro, but we can't keep a connection to my device? I have an S21 ultra but the earphones keep bugging out since I got it. R4500 for these but they never work for more than 2 minutes listening time? I'm a loyal customer to the Samsung Galaxy family...this breaks my heart :( Lets not let Iphone beat us. Please fix this **** up..xx
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
03 May 2021, 09:11 Good morning Leon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Samsung South Africa's reply03 May 2021, 09:11
Official
Good morning Leon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP