BG
Brad G
1 reviews | Active since Dec 2024
20 Dec 2024, 12:16
Ear pods and watch
Upgraded my cell phone contact was promised a cell phone plus ear pods and a watch I received the cell phone from cell c and was than told to contact samsung about my promotional gifts, I have been pushed from pillar to post by both samsung and cell c most shocking service
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Replies (3)BG
Brad G's updateReviewer Update
20 Dec 2024, 12:40Please sort out asap we I have been waiting for my accessories for over 2 weeks I have been totally misled by Karabo at cell c my no is ***
BG
Brad G's update20 Dec 2024, 12:40
Reviewer Update
Please sort out asap we I have been waiting for my accessories for over 2 weeks I have been totally misled by Karabo at cell c my no is ***
Samsung South Africa's replyOfficial
20 Dec 2024, 14:19Good day Brad
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply20 Dec 2024, 14:19
Official
Good day Brad
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
BG
Brad G's updateReviewer Update
20 Dec 2024, 14:40Thank you for getting back to me can you please make sure I receive my accessories asap and some form of compensation I was misled have tried to contact samsung promotions for the last week nobody picks up email after e mail please make this right for me.
BG
Brad G's update20 Dec 2024, 14:40
Reviewer Update
Thank you for getting back to me can you please make sure I receive my accessories asap and some form of compensation I was misled have tried to contact samsung promotions for the last week nobody picks up email after e mail please make this right for me.