GB
Gareth B
1 reviews | Active since Dec 2020
01 Dec 2020, 23:26
Ear pods a no show
I was lucky enough to be the very first in SA to own a S20 it's been almost a year now and I'm still waiting for my ear pods
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
02 Dec 2020, 08:27Good Morning Gareth
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply02 Dec 2020, 08:27
Official
Good Morning Gareth
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
02 Dec 2020, 11:31We request you to share with us your name, proof of purchase , contact details and description of your query to verify @ samsung . com, so that we can assist you further.
Kind Regards,
SamsungZA
Kind Regards,
SamsungZA
Samsung South Africa's reply02 Dec 2020, 11:31
Official
We request you to share with us your name, proof of purchase , contact details and description of your query to verify @ samsung . com, so that we can assist you further.
Kind Regards,
SamsungZA
Kind Regards,
SamsungZA