NF
Neels F
1 reviews | Active since Aug 2020
18 Jun 2021, 19:14
ear bud dvert for free
since my last complaint ,not receiving my ear buds as promised, ive had 2 managers phone me and promised 10 to 15 working days, but sadly nothing. im very dissapointed with them already 20 days later
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Samsung South Africa's replyOfficial
18 Jun 2021, 20:03Good evening Neels,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Samsung South Africa's reply18 Jun 2021, 20:03
Official
Good evening Neels,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP