E-voucher

Good day

I'm sorry but this is unacceptable! I've already been in contact with Samsung through your website as well as the Samsung members app. Hence the lack of communication and unhelpful responses I get from you, I've reached out via email.

You have now asked me once again to send through all my documents sustaining this upgrade I have done. I have already sent you all the information regarding this issue, and now you want me to go and explain the issue ONCE AGAIN!!!!

I will once again explain to you my frustration in this whole process since receiving this Note 20 Ultra, there has been nothing but disappointment from Samsung. This still seems like false adverti*****t, only to intrigue and trick customers into thinking that it is a "massive" deal to get a voucher along with the phone. The lack of service I get from Samsung is disgusting, and if my wishes are not met by end of next week (23 October 2020) I will make sure every single person on social media knows just exactly how pathetic Samsung is!!

Regards