RH
Rudolph H

1 reviews | Active since Jul 2009

23 Aug 2021, 13:15

Dysfunctional systems

Sold me a dysfunctional aircon in July 2019 that has only worked properly for 4 months in this whole time period. Multiple technicians and excuses later, still not functioning. Stay far way from them.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply23 Aug 2021, 13:16
Official
Good day Rudolph  ,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung 
NM