DON'T WASTE MONEY ON A SAMSUNG PRODUCT!!!!!!!!

I had reported a fault with my washing machine which is almost 2 years old at the moment on a Monday. I was told that the Samsung turn around time is 72 hours. 48 hours later I got a message saying that Samsung had tried to reach me, but they couldn't, all the while with no missed call on my phone.

Then I called the call center back on the number specified, only to be told that I need to clear out my filter as this will solve the problem. I did that and the machine still would not spin. Then I had to call Samsung again to notify them of this. Then finally a technician was booked. It's a week later and I am still calling Samsung about this same matter. Now I have been given the no. of the technician whose supposed to come and fix this problem...but his on voicemail. NEVER WILL I BUY THIS STUPID PRODUCT AGAIN. BAD PRODUCT AND EVEN WORSE SERVICE!!!!!!!!!!!