1 reviews | Active since Jul 2016
Dont do business with ****SUNG.
In march i upgraded to the samsung galaxy S20 plus and comp**** with the request to receive the buds. On March 20th, i got a mail stating they my claim for the buds and they spoke to their courier who will make the necessary delivery arrangements. Then on April 6th, i got an sms stating that they wont be able to deliver the buds due to the lockdown but that the courier will resume deliveries once lockdown is lifted. Then on june 24th, i get a mail stating that i dont qualify. This company is truly pathetic and this is surely the last product i am purchasing from ****sung. Judging from the people complaininh about this same issue, it is clear these people dont value customers, so from now on, I dont value them. I will rather buy a Huawei phone next time. Just wish i could get out of this contract now.
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
LZ
The Galaxy s20 I bought is definitely the last ****sung product I will ever buy.
The Galaxy s20 I bought is definitely the last ****sung product I will ever buy.
