LK
Lunga K

1 reviews | Active since Sept 2017

18 Jul 2023, 22:47

Don't buy the Samsung Galaxy A04 trash is more useful

I recently lost my phone and had to quickly buy a new phone with around 3gig ram. I found the Samsung A04. There was ao4 and ao4e and ao4s. I asked the same person what are the differences and the lady did not really know. I figured it was finger unlock and camera. Well I got the phone and immediately started to be annoyed. Samsung makes you download apps its supposed to come with like music player, notes, screen recording and more. The battery started to drain so fast like 20% disappeared within minutes from a full charge. My previous phone that same entry level lasted schedule 8 loadshedding hours on a 30% battery while watching movies on my phone. I know this phone cannot do that it just claims to be 5000 but its not. It can only last a day if you do not use it. Then on the second day came the thing that just sent my rage to another level. The one thing I use my phone for, why I need a phone with atleast 3 gig ram, is cause I screencast. I screenmirror whatever is playing on my phone to play on my TV. TVs don't have memory so I download apps and download series on such apps to play at anytime offline and screenmirror on my TV. My home has network problems and limited with wifi. I do this everyday. Every phone I have seen since 5 yesrs back can screenmirror o cast, until Samsung A04. Samsung said no such a feature must only be in a Samsung A04s but nobody tells you when you ask or research. U will only find out this phone cannot screencast only when you fail and then google why it's not there. The drop menu is full of useless share your contacts apps instead of useful apps like screen record, screenmirror or cast and more. People say, you got what you paid for but this is not the industry entry level standard. Any phone that the A04 competes with has screencast! At the same price or cheaper! Every competitor has a better battery and comes with all the softwares you need. This stupid phone came with netflix and spotify but did not have screenrecording, music player, a free music player, it did not have it. I can't believe Samsung. I know you compete with Iphone but how the hell are competing with them regarding taking away the functionality of your phones. Cause of you, i have a brand new useless phone and next month I have to buy an actual phone again. You guys suck ****** ***** with your phones that will revert to only calling and sending smsz one day. If i had money to waste id flush your phone but now i guess It be a sim card holder so i can have 2 extra numbers I don't need. Thats the best use I can get from this useless thing. I really wish i could return it.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply19 Jul 2023, 07:41
Official
Good day Lunga
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
^:NM