AL
Abdur L
1 reviews | Active since Nov 2016
04 Jul 2024, 14:15
DONT BUY SAMSUNG......YOU WILL BE RUNNING AROUND TO GET APPROPRIATE AFTER SALES SERVICE
Since the 11th of June I have been trying to get my phone sorted. They dont return calls....dont buy a Samsung Phone.......Well at this rate I have lost total confidence in Samsung on the whole. *********** is not the word to describe them
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Replies (3)AL
Abdur L's updateReviewer Update
04 Jul 2024, 14:20I said they *********** what i called them. Have no idea why Hellopeter removed
AL
Abdur L's update04 Jul 2024, 14:20
Reviewer Update
I said they *********** what i called them. Have no idea why Hellopeter removed
Samsung South Africa's replyOfficial
04 Jul 2024, 15:08Good day Abdur
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply04 Jul 2024, 15:08
Official
Good day Abdur
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
AL
Abdur L's updateReviewer Update
04 Jul 2024, 16:44not concluded
AL
Abdur L's update04 Jul 2024, 16:44
Reviewer Update
not concluded