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CHRISTOPHER C

1 reviews | Active since Jul 2014

12 Jan 2016, 12:29

DONT BUY SAMSUNG PRODUCTS- POOR QUALITY & NO VALUE

Took out a samsung galaxy a3 on contract from telkom mobile and after a few months the device started giving problems , booked it in and it was repaired <br> <br> Then 2 weeks later the same problems , logged a complaint and after more than 10 calls , 20 e-mails and a huge head ache i was given a replacement device <br> <br> Then again after few weeks that device is faulty and giving problems <br> <br> <br> Now they want to repair it again and after 2 weeks i have to keeping running up and down ?<br> <br> <br> <br> All technicians have confirmed the fault <br> <br> Clear this is poor quality and there is a fault on this model - i should be given another model<br> <br> Dont buy samsung <br> <br> Do online research an see the number of complaints they have also go to the repair centres and see the customers ther with faultt items <br> <br> Rather support other brands as samsung is ripping us off !

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Replies (1)
Samsung South Africa
Samsung South Africa's reply12 Jan 2016, 13:13
Official
Hello HIGHDEFINITION01,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail. Ref ( *** )

We have escalated the matter and feedback will be provided to you soon.

Regards

Samsung S.A