1 reviews | Active since Oct 2014
DONT BUY SAMSUNG ON YOUR LIFE YOU WILL REGRET IT
I bought a samsung fridge double door 8 months ago The fridge started by refusing to release ice then its stopped working. I then called then samsung helpline as it is still under warranty . they advised me they will send a technician. The technician was dispatched 7 days later and he came and said that it was to be replaced. He then wrote a report. I then called samsung and they said only after 7 calls daily that the technician did not read a meter. A technician after day 14 called and came to take the readinigs. Now on day 26 I called the samsung line and am told them replacement section is still not responded for over 2 weeks. There is no manager nothing. They dont care about their customers and the customer service agent put down the phone on me twice. NEVER EVER BUY SAMSUNG BE WARNED .
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
