nM
noma M
1 reviews | Active since Jan 2021
18 Jan 2021, 10:31
Don't buy Samsung no matter how desperate you are.
i bought a Samsung J core on the 24th Feb 2020, as i am typing today it decided to go blank, it doesn't want to work its still as good as new but its a **** phone, i am taking it to Samsung store today i know they will come up with a **** story, in the meantime when they are fixing it what am i suppose to use, because am unemployed i cant afford to buy another phone i trusted Samsung phones with all my life, i am waiting for calls hopefully job interviews. how am i going to receive them if they gonna take the whole month to fix it.
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Replies (3)
Samsung South Africa's replyOfficial
18 Jan 2021, 10:43 Good morning Noma,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply18 Jan 2021, 10:43
Official
Good morning Noma,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
nM
noma M's updateReviewer Update
18 Jan 2021, 11:10Thank you the fone didnt evem take 5 minutes to fix it, apparently it had a software problem. i will write another review.
nM
noma M's update18 Jan 2021, 11:10
Reviewer Update
Thank you the fone didnt evem take 5 minutes to fix it, apparently it had a software problem. i will write another review.
Samsung South Africa's replyOfficial
18 Jan 2021, 20:08Thank you for posting your comment .^NM
Samsung South Africa's reply18 Jan 2021, 20:08
Official
Thank you for posting your comment .^NM