AM
Antoinette M
1 reviews | Active since Jan 2010
18 Oct 2019, 10:19
DON'T BUY SAMSUNG APPLIANCES
I bought an expensive SAMSUNG fridge in June 2019. The first fridge didn't work and was replaced AND i opened the door and a side rack fell out and broke, then I opened the door and the rubber trimming has a large hole in. TO TRY AND GET SUPPORT OF WHAT TO DO HAS BEEN A USELESS EXPERIENCE AND LEFT ME SO FRUSTRATED I FEEL LIKE DUMPING THE FRIDGE ON SAMSUNG'S DOORSTEP AND SUE THEM FOR MY MONEY. HELP ME PLEASE!!!!!!!!!! DONT BUY SAMSUNG
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Replies (2)
Samsung South Africa's replyOfficial
18 Oct 2019, 10:21Good day Antoinette
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply18 Oct 2019, 10:21
Official
Good day Antoinette
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's replyOfficial
18 Oct 2019, 10:34Good day Antoinette
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply18 Oct 2019, 10:34
Official
Good day Antoinette
Herewith your reference number:
***
SamsungSA:^LZ