AS
Alan S

1 reviews | Active since Apr 2016

31 Jul 2018, 09:02

Don't buy Samsung Appliances

Cant complain about the after sales service - there isn't any! Bought an expensive tumble dryer which stopped working in the first 3 months. It is now a week later and I can't get them out to sort it out - completely unacceptable.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply31 Jul 2018, 09:45
Official

This is to acknowledge the receipt of your mail.


We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team^NP