PR
Prince R

1 reviews | Active since Mar 2019

10 Jul 2021, 07:10

Don't buy Samsung

Samsung is by far the worst brand in appliances and the worst in customer service .

To be honest I wish there was a minus star , SAMSUNG does not even deserve a single star.

"I bought a SAMSUNG 32l Microwave on the 2nd of Decemember 2020 ,it stopped working while warning some food ;I booked it in with the supplier only to be told two weeks later that the microwave is beyond repair because of ****roaches....****ROACHES??? The thing was in a box for two months !

So I was literally told to go hang , A microwave unit I have only used for 5 months.

The worst is I have had bad experience with every Samsung product I have ever own from Fridge ,TV ,Sound bar now Microwave.

My TV and Side by Side Fridge was repaired twice during a period of warranty...Soon after warranty they just both died ;The repair cost was propostrous .

I WOULDN'T RECOMMEND ANYONE TO BUY A SAMSUNG HEY !!

ITS BETTER TO GO FOR HISENSE ,better warranty period ,affordable and talking from experience my cousin has had a lot of hisense products and no issues

SAMSUNG PHONES YOU CAN BUY , NEVER HAD A PROBLEM BUT SAMSUNG appliances PLEASE DON'T BUY .

VERY BAD PRODUCT AND SERVICE

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply10 Jul 2021, 07:57
Official
Good morning Prince,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung 
SS 
PR
Prince R's update13 Jul 2021, 08:37
Reviewer Update
Never buy SAMSUNG PRODUCTS , Home appliances are **** and Expensive for their QUALITY.

Someone called me after my review and it was just as bad.

Bad quality appliances and BAD AFTER SALES SUPPORT .

RATHER STICK TO MAKING PHONES !!
PR
Prince R's update04 Aug 2021, 19:55
Reviewer Update
My microwave could not be repaired with Ref ***.

Can u at least have it back.

Your service is already and yet you want to make it worse??