DON’T BUY SAMSUNG

DO NOT BUY SAMSUNG!!!!!

Dear Samsung,

Your service and product longevity are worse than ridiculous and I would STRONGLY advise people thinking of buying a Samsung product against it.

I bought a very expensive, top of the range (signature) french door fridge from the Samsung store. This model retails for approximately R50’000. This Samsung fridge has broken after ONLY 3 years!

After phoning the Samsung service centre numerous times and having an employee attend to this request after three days, I was told that the parts needed to be ordered, which would take a further three to four working days and then another three days for a technician to fix the fridge. This equates to 10 working days in total which is more than two weeks!

I EXPECTED MORE!

Needless to say, but this escapade has cost me over R8’000 in food, numerous phone calls and a further R7000 for a new fridge. To add insult to injury there are callout and service fees at my expense to Samsung.

THANKS FOR RUINING CHRISTMAS SAMSUNG!

On a personal note, I have had to cancel our Christmas celebrations with family and other social events, as we do not have a fridge and therefore can’t keep any food fresh.

@TafelbergFurnishers, @MakroSA, @Samsung, @DionWired, @OLX South Africa, @UnitedFurnitureOutlets, @Hirsch'sHomestore, @ExpertSouthAfrica, @OkFurniture, @House&Home, @Russells (36 Main Road, Wynberg, Western Cape, South Africa), @IncredibleConnection, @Takealot