JT
Jaron T
1 reviews | Active since Mar 2010
22 Dec 2020, 14:32
Don't buy a Samsung fridge
Samsung have the best customer don't care department i have ever come across- they just don't care - don't waste your time calling as you will only get frustrated. Never never by a Samsung fridge because you will only have problems and no customer service what so ever they don't care . They just want the sale with out after sales service. They promise to come back to you they don't. Stay sane don't buy Samsung
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Replies (2)
Samsung South Africa's replyOfficial
22 Dec 2020, 15:11Good Day Jaron ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply22 Dec 2020, 15:11
Official
Good Day Jaron ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
JT
Jaron T's updateReviewer Update
22 Dec 2020, 16:30I await contact from Samsung i am now on day 5 (working days) and no response.
JT
Jaron T's update22 Dec 2020, 16:30
Reviewer Update
I await contact from Samsung i am now on day 5 (working days) and no response.