CJ
Carron J

1 reviews | Active since Jun 2026

01 Jun 2026, 16:26

DONE WITH SAMSUNG AND THEIR ****TY PRODUCTS.

I have never experience such bad quality brand such as samsung, a friend of mine warned me not to purchase Samsung products. But I did not listen because I believed in Samsung. I regret listening to myself and not my friend. My digital inverter samsung washing machine lasted me less than 3 years. I have products from different brands that lasted longer, like hisense for example. Never in a million years expected this from samsung.

But they lost a client and going forth, I will not recommend them or their products to anyone. Not to mention their bad customer service, you can hear in their voices that they don't give a **** about their customers. Voice of the customer means nothing.

I will buy me brand new washing machine and will not be samsung.

0
Replies (2)
CJ
Carron J's update01 Jun 2026, 16:30
Reviewer Update
I see samsung has bad reviews after all. I am very disappointed in myself for not looking at reviews before making a purchase of almost R7000.

Imagine washing clothing with your bare hands in winter whilst having a washing machine that means ****all!!!!
Samsung South Africa
Samsung South Africa's reply01 Jun 2026, 16:34
Official
Good day Carron

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^KK