1 reviews | Active since Oct 2015
Done!!
Me and my husband went to go purchase a new mobile phone for him and a soundbar because he needed an upgrade,that same day and moment i met up with my girl friend.We sat on one of the couches when one of the employees came up to us whilst my husband was browsing around to purchase what we came for,the employee arrogantly told us to get up and leave without any response from us we just left the store in disappointment and at that time we decided we done with samsung because this is literally the second time we had bad customer service and in johannesburg never had that in cape town but back to the point we were disturbed and found it unprofessional,we only by electronics from samsung but we done we endorsing a new supplier that appreciates customers more so thanks for your services?
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
