BC
Benita C
1 reviews | Active since Mar 2010
20 Mar 2016, 19:48
DON'T BUY SAMSUNG PRODUCTS!!
I bought a Samsung toploader washing machine and specifically bought the make SAMSUNG because I thought their products were the best. To my surprise my washing machine is giving troubles after a year an a half! I phoned head office and they promised that someone will come out and repair my washing machine at my house. Well after a week and a half later no one has come to repair, a Pretoria appliances phoned my husband and said that they need to collect the machine to do a repair and it can take 7 to 10 working days! That's pathetic I bought a new machine now I should have my machine moved around! I think you should replace this machine!
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Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
22 Mar 2016, 08:16Hello benitac,
Good day Benita
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Benita
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply22 Mar 2016, 08:16
Official
Hello benitac,
Good day Benita
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Benita
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
