wW
willie W
1 reviews | Active since Aug 2012
01 Oct 2015, 10:05
Does not respond on multiple breakdowns
Samsung 13kg washing machine. Lid crack and has been replaced 3 times (out of warranty) Lid broke off again. Call Samsung ref *** on 23/9/15. Report a call back within 48 hours. Still waiting for call or what SAMSUNG intends to do with a product which definitely has a design fault. 4 breakages every second year of the same part.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
01 Oct 2015, 11:49Hello willi&irrie,
Thank you for your post.
We would like to apologise for the delay and inconvenience caused.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Thank you for your post.
We would like to apologise for the delay and inconvenience caused.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Samsung South Africa's reply01 Oct 2015, 11:49
Official
Hello willi&irrie,
Thank you for your post.
We would like to apologise for the delay and inconvenience caused.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Thank you for your post.
We would like to apologise for the delay and inconvenience caused.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa