JM
Jon M
1 reviews | Active since Jun 2016
08 Jun 2016, 14:41
Do not trust Samsung
<p>Samsung promised a VR to the first 20 000 people who bought the new galaxy S7 edge. I was among the 20 000 and I still have not recieved the VR. After emailing them they just ignore me. I used to be a very very loyal samsung fan but they do not care. they just want your money then lie to you. They promise you a phone if you buy the new TV. Dont belive them. You wont get it. They are *****. Move to apple at least they do not lie. </p>
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Samsung South Africa's replyOfficial
09 Jun 2016, 07:14Hi Jon
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Samsung South Africa's reply09 Jun 2016, 07:14
Official
Hi Jon
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team