DN
Dylan N
1 reviews | Active since Mar 2016
21 May 2021, 12:07
Do not purchase the S21 without reading the fine print
Wow Guys, sell me a phone without a charger, well done.
Waited forever to receive my phone, finally arrives, Samsung does not supply chargers any longer ? WHAT!!!! ???? to save the environment ? Cell C you could have told me about this before the purchase. now I have to look at alternatives and they are giving me issues to collect the phone???? CHABISO NBONJANA was no help at all.
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Samsung South Africa's replyOfficial
21 May 2021, 12:09Good day Dylan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply21 May 2021, 12:09
Official
Good day Dylan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM