RB
Robert B

1 reviews | Active since Jan 2017

18 Nov 2019, 13:48

Do not buy the Samsung A7 not one of the best phones and Samsung custom care is not he best around

Worst Phone in the last 10 years i have had really good phones from samsung but the A7 2018, the phone fell off my coffee table that isn't even 600 mm in height and broke the LCD not the screen protect nor the screens glass it broke the LCD i have never seen this i have seen the Protector and screen glass break but never have i just seen the LCD break i would not recommend the A7 2018. the funny thing is the screen protector didn't even crack nor did the screens glass.

Also see a lot of people complaining about the A7

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply18 Nov 2019, 13:51
Official
Good day Robert

We are sorry to hear about your experience.

we have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.

Kind regards,

The SamsungSA Team:^LZ
RB
Robert B's update19 Nov 2019, 16:07
Reviewer Update
well i have the same message from Samsung before nothing no call nothing.
Samsung South Africa
Samsung South Africa's reply20 Nov 2019, 12:41
Official
Good day Robert

Herewith your reference number:  

***

SamsungSA:^LZ