BE
Barend E
1 reviews | Active since Aug 2015
26 Dec 2021, 12:37
DO NOT BUY SAMSUNG PRODUCTS! WORST AFTER SALES SERVICE!
I want a refund and my money back! 2 months later you still have not resolved my two previous issues! I could have bought a watch for R600 and had all the features that Samsung S.A decided to take away. ECG, Blood Pressure and Blood ogygen! After sales services is worst than Eskom! Pay back our money!
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Replies (2)
Samsung South Africa's replyOfficial
28 Dec 2021, 09:12Good morning Barend ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply28 Dec 2021, 09:12
Official
Good morning Barend ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's replyOfficial
28 Dec 2021, 09:32Your query has been escalated, please wait for feedback. We will inform you once it has been resolved .^NM
Samsung South Africa's reply28 Dec 2021, 09:32
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved .^NM