1 reviews | Active since Nov 2017
DO NOT BUY SAMSUNG NOTE 10 IN SOUTH AFRICA
I recenty purchased the new Samsung Note 10 from the Vodacom store in the V&A Waterfront. When I got home and "unboxed" it, I was surprised to find that it did not come with a USB adapter... OK... so how do u connect to a PC (other than Wireless)? This also means you are NOT able to charge the phone in your car/aircraft or any other means that require a USB connection.
I went back to the Store the next day and in truth, the sales staff were "rather surprised" and speechless. I googled the issue and found that there are 2 different products on the market.... 1 is from Malaysia (which is clearly where the SA product is from) which does not come with an adapter and .... 2 Global ... for the rest of the world , which comes with a USB cable and a OTG adapter..
I called Samsung support and after a number of calls (and promises that someone will call me back - which they never did) I spoke to a product specialist who confirmed that indeed the Note 10 does NOT come with the adapters and one is required to purchase this "separately".
Had I been advised at the time of the sale, I would NOT have bought and paid over R23k for a phone that required a separate purchase for cables and would have chosen another Brand/Product.
I AM FURIOUS AND DISGUSTED that Samsung and Vodacom and sell this product at this price and still force the customer to buy the cables separately. At least WARN the customers before purchase.
