1 reviews | Active since Apr 2024
DO NOT BUY SAMSUNG NEO QLED 8K 700C TV
DO NOT buy a samsung neo qled 8k 700c. I bought the tv in August last year. within 4 months the tv started giving problems with the picture. Samsung has sent out 2 sets of technicians but they cannot resolve the issue. When i call the samsumg customer care they put me on hold for 54 mins before dropping the phone. They never give any feedback regarding the issues. It is clear that Samsung themselves DO NOT KNOW what is wrong with the tv. They will keep asking you to send videos and pictures but they cant help. None of the technicians want to take the vehicle to assess it as they feel it will become their problem. The tv was on promotion at the time, now i know why. TV is defective. Bought as brand new tv from SAMSUNG ONLINE Store.
DO NOT BUY SAMSUNG NEO QLED TV. Waist of R39 000. Rather buy another brand like LG or something
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
I guess it's a standard Samsung automatic response.
I guess it's a standard Samsung automatic response.