LK
Louis K

1 reviews | Active since Mar 2015

22 Sept 2022, 11:46

Do not buy samsung Flip phone

Dont buy a sammsung flip phone. So i got my wife a flip 3 and she loved the phone after a week we saw a small hairline crack on the sceen... we took it in and got it repaired with the samsung care. And payed R1000. Now after 10 months the screen protector is getting bubles on the fold of the phone this is not covered under warrenty... but due to the screen being so fragile its a critical aspect of the phone in my opinion. To self fit this is dangerous as you can easily crack the screen. I am a Samsung fan boy and will always recomend the brand to people. But due to the lack of support on this product i will never recomend it.

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Replies (2)
Samsung South Africa
Samsung South Africa's reply22 Sept 2022, 11:52
Official
Good day, Louis.

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
Samsung ZA
:^JL
Samsung South Africa
Samsung South Africa's reply22 Sept 2022, 11:57
Official
Good day, Louis.

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
Samsung ZA
:^JL