RV
Ryan V
1 reviews | Active since Oct 2019
27 Jun 2020, 10:34
Do not buy or take a samsung phone with voda****
I have a Samsung A50F on a contract I had it since last year December 2019 then a month ago it just died completely no power nothing took it in for repairs at the century city vodacare it took 3 weeks to get back to me yet now the damn speaker is distorted and the earpiece does not work at all contacted them again and no reply so vodacom and samsung you will not get any business from me ever again!
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
27 Jun 2020, 10:44 Good day Ryan
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply27 Jun 2020, 10:44
Official
Good day Ryan
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
SS
RV
Ryan V's updateReviewer Update
01 Jul 2020, 14:19Samsung has contacted me and I thank you for that turns out it had nothing to do with Samsung but Voda**** so thanks to Samsung for sorting me out much appreciated
RV
Ryan V's update01 Jul 2020, 14:19
Reviewer Update
Samsung has contacted me and I thank you for that turns out it had nothing to do with Samsung but Voda**** so thanks to Samsung for sorting me out much appreciated