LY
LIN Y
1 reviews | Active since Nov 2013
12 Jun 2015, 18:06
Do not buy any samsung products at all
This is a following up report of my previous one.Samsung running the same procedure again,ask me go to repair centre get an access of my phone.Which i showed the problems to the person who works in the repair centre.Samsung only believe the report from the machine, but sorry i am human. A human uses the phone everyday not a machine.Samsung call centre just running terrible.I called twice on 11 june and left messages to call me back,they did not call me at all.So dont buy samsung products at all,unless you have too much money and time to visit their repair centre and deal with their customer care.
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Samsung South Africa's replyOfficial
15 Jun 2015, 14:27Hello yl1117,
We woud like to apologise for the service you have received from our service centre, we will have our skilled consultants investigate and contact you so that we can have this matter resolved.
Please make sure that you have your job number available so that we can use it to follow up on the repairs or assessments that we conducted on your unit.
Regards
Samsung South Africa
We woud like to apologise for the service you have received from our service centre, we will have our skilled consultants investigate and contact you so that we can have this matter resolved.
Please make sure that you have your job number available so that we can use it to follow up on the repairs or assessments that we conducted on your unit.
Regards
Samsung South Africa
Samsung South Africa's reply15 Jun 2015, 14:27
Official
Hello yl1117,
We woud like to apologise for the service you have received from our service centre, we will have our skilled consultants investigate and contact you so that we can have this matter resolved.
Please make sure that you have your job number available so that we can use it to follow up on the repairs or assessments that we conducted on your unit.
Regards
Samsung South Africa
We woud like to apologise for the service you have received from our service centre, we will have our skilled consultants investigate and contact you so that we can have this matter resolved.
Please make sure that you have your job number available so that we can use it to follow up on the repairs or assessments that we conducted on your unit.
Regards
Samsung South Africa