cB
carolina B

1 reviews | Active since Jul 2015

31 Jul 2015, 10:45

DO NOT BUY A SAMSUNG IF YOU WANT SERVICE

My Note 4 is 6 month old, under guarantee and does not connect to the network. It is with User Electronics<br> Job Card: 21698 since 21 July, they still cannot fix it and every day they give me another story. They replaced the mainboard and now it still not connecting <br> Is the second time it goes for repairs, first with MTN and now with Samsun<br> The phone does not connect to the network<br> I want my phone replaced by Samsung. it is fully insured and under warantee. WHat are you waiting for.?<br> Stop trying to fix, when they are bad they are bad. and yes after 10 years with several BB models with no problem Apple will be my next phone. <br> <br>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply31 Jul 2015, 11:23
Official
Hello carolinarg,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our customer service division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Kind regards
Samsung SA